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RareCare®

Since 1987, NORD has provided assistance programs to help patients obtain life-saving or life-sustaining medication they could not otherwise afford. These programs provide medication, financial assistance with insurance premiums and co-pays, diagnostic testing assistance, and travel assistance for clinical trials or consultation with disease specialists.

Read NORD’s Coronavirus: Business Continuity Response for RareCare® patient assistance programs.

RareCare<sup>®</sup>

Other Resources

If NORD does not have a program for your disease, you may find one through another provider. View More>

Assistance Programs

Premium Assistance
Co-Pay Assistance Program
Contact: 1-844-251-7425
Email: [email protected]
Fax: 1-203-267-0847

Premium and Co-Pay Assistance Program
Contact:(855) 567-3721
Email: [email protected]
Fax:(203) 349-3192

Premium Assistance
Co-Pay Assistance
Medical Assistance
Emergency Relief Assistance
Email: [email protected]
Phone: 203-616-4326
Fax: 203-405-0528
*learn more about this program*

Emergency Relief – Accepting Applications
Phone: 203.405.0585
Fax: 203.349.3836
Email: [email protected]
*learn more about the emergency relief program*

Clinical Trial Support for Neurogene Batten Disease CLN5 trial
Phone: 203.405.0585
Fax: 203.349.3836
Email: [email protected]
*learn more about the clinical trial program*

Co-Pay assistance
Premium Assistance
Medical Assistance
Contact: 877-291-7805
Email:  [email protected]
Fax: 203-486-8803

Co-Pay Assistance and Emergency Relief Program
Contact: 203-635-2644
Email: [email protected]
Fax: 203-405-8178

Travel & Lodging Assistance Program
Contact: 203-616-4329
Email: [email protected]
Fax: 203-267-9529
*learn more about this program*

Co-Pay Assistance
Premium Assistance
Medical Assistance
Phone: 844-810-1891
Email [email protected]
Fax: 203-349-8431

Co-Pay Assistance
Contact: 1-855-864-4027
Email: [email protected]
Fax: 1-203-635-4243

*learn more about this program*

Emergency Assistance Program
CoPay Program
Medical Assistance Program
Contact: 855-201-5096
Email: [email protected]
Fax: 203-486-8462
*learn more about this program*
*aprender más sobre este programa*

Clinical Trial Travel & Lodging Assistance
Contact: 203.263.9484
Email: [email protected]
Fax: 203.635.7475

* learn more about this program

Co-Pay Assistance
Premium Assistance Program
Contact: 1-855-567-3801
Email: [email protected]
Fax: 1-203-349-3278

Medical Assistance
Co-Pay Assistance
Premium Assistance
Contact: 1-855-864-4018
Email: [email protected]
Fax: 1-203-517-0978

Emergency Relief Program
Co-Pay Program
Medical Assistance Program
Contact: 855-201-5087
Email: [email protected]
Fax: 203-486-8033
*learn more about this program*
*aprender más sobre este programa*

Co-Pay Assistance
Premium Assistance
Medical Assistance
Contact: 866-218-7975
Email: [email protected]
Fax: 203-405-8778
*learn more about this program*

Clincial Trial Travel & Lodging
Contact: 1-877-805-0411
Email: [email protected]
Fax: 1-203-274-8700

Copay Assistance
Medical Assistance
Phone: 866-218-8172
Email: [email protected]
Fax: 203-263-9597
*learn more about this program*

Clinical Trial Travel & Lodging: PTC 124-GD-016-DMD
Contact: 1-866-647-9325 x 333
Email: [email protected]
Fax: 1-203-674-9941

Clinical Trial Travel & Lodging: FG-3019 – Study closed
Contact: 1-844-876-0774
Email: [email protected]
Fax: 1-203-798-7413

Co-Pay Assistance
Premium Assistance Program
Contact: 1-855-567-3801
Email: [email protected]
Fax: 1-203-349-3278

Clinical Trial Travel & Lodging
Contact: 844-566-2230
Email:  [email protected]
Fax: 203-349-2046

Please note that this program is for rare pediatric gastrointestinal diseases only.
Lodging Assistance Program
Contact: 203.896.7261
Fax: 203.635.2130
Email: [email protected]
*learn more about this program here*

Co-Pay Assistance
Premium Assistance
Medical Assistance
Diagnostic Testing
Contact: 1-855-864-4019
Email: [email protected]
Fax: 1-203-349-3189
*learn more about this program*

Co-Pay Assistance
Premium Assistance
Medical Assistance
Diagnostic Testing
Contact: 1-855-864-4021
Email: [email protected]
Fax: 1-203-349-3190
*learn more about this program*

Co-Pay Assistance
Premium Assistance
Medical Assistance
Contact: 1-866-828-8902
Email: [email protected]
Fax: 1-203-349-8446
*learn more about this program*

Co-Pay Assistance
Premium Assistance Program
Contact: 1-855-864-4028
Email: [email protected]
Fax: 1-203-614-1713

Medical Assistance
Co-Pay Assistance
Premium Assistance
Contact: 1-844-675-2354
Email: [email protected]
Fax: 1-203-349-3200

Co-Pay Assistance
Premium Assistance Program
Contact:1-855-567-3801
Email: [email protected]
Fax: 1-203-349-3278

Co-Pay Assistance
Premium Assistance
Medical Assistance
Contact: 1-877-798-8716
Email: [email protected]
Fax: 1-203-349-3203
*learn more about this program*

Premium Assistance
Co-Pay Assistance
Medical Assistance
Phone: 860.498.4307
Fax: 203.571.3167
Email: [email protected]
*Click here for more information about this program*

Clinical Trial Travel & Lodging
MSK-002 and MSK-003 Studies
Phone:1-855-864-4026
Fax: 1-203-349-3278
Email:  MUSK–[email protected]
*Click here for more information about this program

Copay Assistance
Premium Assistance
Contact: 855-202-5826
Email: [email protected]
Fax: 203-405-8795

Co-Pay Assistance
Premium Assistance Program
Contact: 1-855-567-3801
Email: [email protected]
Fax: 1-203-349-3278

Co-Pay Assistance Program
Contact: 1-855-567-3680
Email: [email protected]rarediseases.org
Fax: 1-203-349-3188

Co-Pay Assistance
Premium Assistance
Medical Assistance
Contact: 1-855-567-3814
Email: [email protected]
Fax: 1-203-517-4297
*learn more about this program*

Co-Pay Assistance
Premium Assistance
Medical Assistance
Contact: 877-291-7756
Email: [email protected]
Fax: 203-586-0138

Co-Pay Assistance
Premium Assistance
Medical Assistance
Medical Foods & Formulas
Contact: 1-855-628-0646
Email: [email protected]
Fax: 1-203-798-2964
*learn more about this program*

Co-Pay Assistance
Medical Assistance
Contact: 203.763.4717
Email: [email protected]
Fax: 475.557.5183

Clinical Trial Travel & Lodging
Contact: 203-616-4324
Email: [email protected]
Fax: 203-263-9928

Co-Pay Assistance
Premium Assistance Program
Contact: 1-855-218-9877
Email: [email protected]
Fax: 203-429-8717

Premium assistance
Copay assistance

Medical assistance
Contact: 877-291-7792
Email: [email protected]
Fax: 203-405-0825

Emergency Assistance Program
Contact: 203.275.0972
Email: [email protected]
Fax: 203.267.0386
*learn more about this program*

Patients wishing to apply for assistance must be currently enrolled in the Undiagnosed Diseases Network (UDN). For more information about the UDN please see: https://undiagnosed.hms.harvard.edu

Co-Pay Assistance
Emergency Relief Program
Medical Assistance
Medical Foods and Supplements
Contact: 1-877-333-1860
Email: [email protected]
Fax: 1-203-405-0802
*learn more about this program*
*aprender más sobre este programa*

Urea Cycle Disorders Diagnostic Testing
Phone: 877-333-1860
Fax: 203-405-0802
Email: [email protected]

*learn more about this program here*
*aprender más sobre este programa*

Patient Experience Assistance Program
This program is designed to provide the child diagnosed with WWS, a non-medical experience to enhance the child’s quality of life.
Contact: 877.291.7813
Email: [email protected]
Fax: 203.486.8130

*learn more about this program*

Co-Pay Assistance
Premium Assistance
Medical Assistance
Contact: 877-291-7805
Email: [email protected]
Fax number: 203-486-8803

Get Started

To apply for assistance you first need to locate the program below by disease state. Then follow the related contact information. If you do not see a patient assistance program listed that meets your specific need, please contact us for more information at: 1-800-999-6673.

NORD’s Patient Services Representatives are available during the following hours:

Patients can contact NORD’s Patient Services Representatives at 1-800-999-6673 during the following hours:

Monday-Thursday 8:30 am – 7:00 pm EST
Friday 8:30am – 6:00pm EST

Si deseas hablar con alguien en espanol por favor llame al (844) 259-7178 para asistencia.


Are you eligible?

Eligibility criteria can vary by program but most of NORD’s patient assistance programs require the following:

  • Does the patient have an applicable diagnosis or physician referral?
  • Does the patient currently live in the United States?
  • Does the patient meet NORD’s financial need criteria?

Maximum award levels vary by program. Awards are made for a calendar year, and patients may reapply for subsequent years. NORD is able to offer same day approval for programs.


MedicAlert Assistance Program

NORD and MedicAlert Foundation have teamed up on a new program to provide protection to rare disease patients in emergency situations.

NORD’s MedicAlert® Assistance Program provides eligible individuals with a MedicAlert product and three years of membership. Additionally, when someone purchases a new MedicAlert membership using the tracking code: NORD, MedicAlert will donate 20% of the membership fees to NORD to further our mission of providing care and resources for those living with rare disorders.

We look forward to helping eligible rare patients participate in this supportive program. For more information and to apply, please contact: [email protected] or 203.616.4325.

Find Out More

Rare Disease Educational Support Program

Ensuring that patients and caregivers are armed with the tools they need to live their best lives while managing their rare condition is a vital part of NORD’s mission. Thanks to the generous support of Horizon Therapeutics, NORD is able to empower even more patients and caregivers through the Rare Disease Educational Support Program.

This program provides reimbursement for registration costs for rare disease-specific educational offerings, as well as programs that support patients’ health and well-being, such as workshops, nutrition classes and conferences. In addition to assisting with registration fees, the Rare Disease Educational Support Program provides limited financial assistance to patients and caregivers for travel and lodging costs.

We look forward to helping patients and families participate in a broad spectrum of rare educational programs. For more information and to apply, please contact: [email protected] or 860.556.2208.

Learn More

Rare Caregiver Respite Program

This first-of-its-kind assistance program is designed for caregivers of a child or adult diagnosed with a rare disorder. NORD understands that caring for a loved one is a generous gift that demands significant amounts of time, attention, patience and dedication.

The Respite Program provides financial assistance to enable the caregiver a break to attend a conference, event or simply have an afternoon or evening away from caregiving. Financial assistance will be granted up to $800 annually for those who qualify.

What care may be covered?

  • Registered Nurse (RN)
  • Licensed Practical Nurse (LPN)
  • Certified Nursing Assistant (CNA)
  • Home Health Aide (HHA)
  • Non-professional caregiver

Who is eligible?

The caregiver must be a US citizen or permanent resident of the United States for at least six months with evidence of residency, and be willing to undergo a financial evaluation of need to determine if they fall within the program’s financial eligibility guidelines. Additionally, the patient for whom care is being provided must have a confirmed rare disease diagnosis.

How do you apply?

Awards are granted on a first come, first served basis to eligible individuals. There is no fee to apply. Contact a Patient Services Representative at 203.616.4328 or email [email protected].

Read stories from grantees

Leah’s story

Debra’s story

Beth’s story


Support this program and make a positive impact on families throughout the rare community. Contact us at [email protected] to make a donation to sustain the Rare Caregiver Respite Program.